2024: A Year of Growth and Staying True to Our Core
Looking back on 2024, I have mixed emotions. As a leader, I can’t help but feel...
Dec 16, 2024
hen I reflect on my career journey, it's clear that adaptability and relationship-building have been at the core of my success. Transitioning from finance to fitness and now to technology has been an unconventional path, but each phase has uniquely prepared me for my current role as a Customer Support Manager at Limestone Networks. Ultimately, regardless of the industry the message is still the same: relationships are the core of any business.
I cut my teeth in finance at Goldman Sachs, where the stakes were high, the hours long, and attention to detail wasn’t just a skill but a necessary lifeline. Managing billions in assets wasn’t just about numbers; it was about trust. Clients trusted me to navigate complexities, balance risks, and deliver results.
It was here that I developed a deep appreciation for the power of relationships, because even in finance, success often came down to connecting with others and earning their trust.
After nearly a decade in finance, I knew it was time for a new challenge. Fitness was calling me. An industry built on connection, energy, and community.
Owning a Camp Gladiator franchise was like stepping into a new world. Instead of crunching numbers, I was designing workout programs, cheering on clients, and building a local community from the group up. I loved it. It wasn’t just about physical fitness; it was about showing people they could do hard things and having fun while doing it.
There were moments of doubt (and a lot of sweat), but those years taught me the art of creating genuine connections. Whether it was organizing a virtual fitness event or securing partnerships with local businesses, I learned how to adapt quickly and meet people where they were. Even in fitness, people craved relationship building — it was the key to helping clients reach their goals.
Today, I’m in the technology space, and it feels like everything has come full circle. Tech moves fast—kind of like a financial market on espresso—and customer needs are constantly evolving. But the skills I’ve picked up along the way have made the transition seamless.
In customer support, I rely on the patience and precision I developed in finance and the relationship-building skills I honed in fitness. Whether I’m solving technical issues or brainstorming ways to improve the customer experience, my goal is always the same: to help people succeed.
If there’s one thing my career journey has taught me, it’s this: your skills aren’t tied to a single industry—they’re tools you carry with you wherever you go.
Change can feel scary, but it’s also where the magic happens. Each chapter of my career has taught me something new and reminded me that the skills we build—and the connections we make—have a way of carrying us forward in ways we might not expect. At the end of the day, it’s the relationships we build in each industry that help move the needle.
So here’s to embracing the unexpected and making the most of every twist and turn.